2015 Ford Edge

The contact owns a 2015 Ford Edge. The contact stated that after opening the rear electronic liftgate door to retrieve items from the rear of the vehicle, the electronic liftgate door erroneously closed and struck the contact on the head, causing a minor contusion. No medical treatment was required. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 100,000.

The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle experienced a sudden reduction of motive power, preventing the driver from accelerating normally to maintain speed with traffic flow. Additionally, the contact stated that the vehicle failed to start properly during initial attempts. The vehicle was taken to an independent mechanic, where it was diagnosed with a cylinder 1 misfire due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 98,019.

Coolant intrusion 3015 eco boost engine. White smoke came out of vehicle and the engine block is cracked due to the known problem with this engine designed my ford

The contact owns a 2015 Ford Edge. The contact recieved notice of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact stated that while waiting for a community get to open, and the brake pedal was depressed, the brake pedal floored and the brake warning light illuminated. The vehicle was carefully taken to the residence via back roads and parked. The vehicle was then taken to a dealer where it was diagnosed that the rear brake hose would be the only part replaced. The vehicle was not repaired as of yet. The manufacturer was not notified of of yet. The failure milage was approximately 83,000.

See attached document for complaint.

The contact owns a 20115 Ford Edge. The contact received a recall notification, NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) however the parts were unavailable. The dealer was contacted, however the contact was informed that the parts would be available September 2026. The contact stated that the vehicle was unsafe because of the unrepaired recall repair. In addition, the contact stated that the vehicle was used for daily transportation, and the vehicle was unsafe when traveling up and down hills. The manufacturer was contacted, and confirmed that the parts would be available September 2026. The contact had not experienced any failure regarding the unrepaired recall repair.

The contact owns a .2015 Ford Edge The contact received notification of NHTSA Campaign Number 25V544000 (Service Brakes, Hydraulic);however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The contact had not experienced a failure.  The VIN was invalid./The VIN was not available.

During operation of my 2015 Ford Edge Titanium, the vehicle experienced intermittent loss of acceleration and multiple electronic warning messages. While driving, pressing the accelerator pedal would sometimes result in little or no vehicle acceleration. The RPMs fluctuated abnormally and the vehicle appeared to enter a reduced-power condition. Warning messages included “Hill Start Assist Unavailable” and traction/anti-skid related warnings. Cruise control also became inoperable. The issue created a safety risk because the vehicle would not reliably accelerate during normal driving conditions, including while attempting to maintain speed in traffic. This created concern about merging, crossing intersections, or safely responding to traffic conditions. Additional symptoms included rear lights remaining illuminated unexpectedly and electronic brake-related behavior that appeared abnormal. An independent auto parts diagnostic scan identified low-voltage history codes and a brake switch/brake signal issue. The vehicle battery tested good at the time of inspection. The transmission reportedly showed no faults during the initial scan. The brake switch issue was temporarily adjusted to allow the vehicle to be driven to a repair facility, but the underlying issue has not yet been permanently repaired. The problem has been reproduced during multiple driving events and was observed by an independent service provider. The dealership later advised that no recall currently applies to the vehicle VIN for this condition. The vehicle is available for inspection upon request. Prior to the failure, warning lamps and messages appeared intermittently, including traction control, anti-skid, and “Hill Start Assist Unavailable” notifications. These symptoms began before the major acceleration issue occurred and became more frequent over time.

The fan kept running with the vehicle turned off, the engine caught fire. The vehicle was totaled

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: ( ); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.

Ford states that the replacement parts are not available and that FORDMOCO parts can only be used and only FORDMOCO parts will be used in correcting the recall by the local Ford service dept. OEM Aftermarket replacement parts are in stock at my local Autozone store. I am not going to take a chance having a brake system failure and accident while I wait for Ford to obtain the brake lines and schedule their replacement, which they said would not be any sooner than September 2026. I will purchase and have the brake lines replaced by an ANSI certified mechanic and then I will file suit against Ford to recover my costs to do the repair and cover legal fees. I refuse to be subjected to an anxiety factor with the fear of a brake failure and a crash for a year, because of a manufacture's negligence and a failure to honor its warranty.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: (example: 20V315000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. 

What component or system failed or malfunctioned, and is it available for inspection upon request? The flexible brake hose on my 2015 Ford Edge failed/broke shortly after I purchased the vehicle. The vehicle also began experiencing engine performance issues, including a rough idle and rough driving condition after the check engine light came on. The vehicle and failed brake hose should be available for inspection upon request. How was your safety or the safety of others put at risk? The broken flexible brake hose created a serious safety risk because it could affect the vehicle’s braking ability and increase the risk of losing control or being unable to stop safely. The rough engine performance also caused concerns about the reliability and safe operation of the vehicle while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? The issue has been observed and experienced consistently while driving the vehicle. The brake hose damage and rough engine performance were noticeable after the vehicle was purchased. (If a mechanic has looked at it, you can add: “An independent mechanic/dealership confirmed the brake hose was damaged.”) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I have taken it to the dealership and they said nothing about it but I got it diagnosed at autozone and the code came up right away. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Approximately 2–3 weeks after purchasing the vehicle, the check engine light came on and the vehicle began running roughly. Around the same time, issues related to the broken flexible brake hose were discovered. Symptoms included rough driving performance and concerns with the braking system

About 6 months ago the emergency brake indicator went off and I was able to turn it off due to I don’t use it but it continued and my brakes got soft and to a point of not being able to operate the car

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention), 25V544000 (Service Brakes, Hydraulic), and 20V469000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The dealer informed the contact that vehicle owners would be notified once parts became available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

See attached document for complaint. I received notice back in September of 2025 of the two recalls noted above. I have not received notice that the parts are available. I have called my dealer, Huntington Beach Ford and first they said they had the parts for recall 25V572. I took my car in and later in the day was told they do not have the parts. In the meantime, they tried to upsell me on service issues not related to the recall. I have been a loyal customer of both Ford Motor Company and Huntington Beach Ford. I must tell you that my loyalty is being tested. I think this is unacceptable and I would like to know when I can expect to get my car fixed.

The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal became inoperable and traveled to the floorboard while depressed. The contact stated that excessive force was needed while depressing the brake pedal to stop the vehicle to avoid a crash with another vehicle. The contact stated that after the failure had occurred, the braking system warning light was illuminated. The contact received notification of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 138,777.

On March 22, 2026, I was returning home from a trip to visit my mother in Colorado. The wind in Kansas was horrible on that day. While in the middle of the state, one of the panels around the sunroof on my 2015 Ford Edge CAME OFF of my car and shattered in the road behind me. Moments later, 3 other panels blew off and shattered on the road. I was in shock! Someone could have been killed or severely injured! I am still in shock! The next day, Monday the 23rd, I took the car over to James River Ford near my house and had them look at it. They stated that they had never seen this before. All but one of the panels around the sunroof had come off! They looked up recalls for me, but none were on the sunroof panels. Again, I was in shock. How could a car have been designed such that there was the possibility that the ROOF of the car could come off randomly while driving down the highway? I looked online and there was a lot of talk on how these panels are NOTORIOUS for coming off! There are multiple stories of issues with these panels. I purchased this car used and would have preferred to NOT have a sunroof, but I really liked the rest of the car. In fact, the sunroof did not work properly when I first purchased the car, so I chose not to even use it. Now, to have the panels rip off and shatter on the road is extremely alarming and frustrating! Most importantly, I need to know that Ford understands the dangers of these poorly designed panels around their panoramic sunroof! No “special” sunroof design is worth the dangers that these can cause if they come off. I do not see other vehicles around with these types of panels. I reached out to Ford online on March 23rd and April 2nd. Of course, nothing really came of that, which is why I am reached out and sent them a certified letter. I am extremely disappointed with my vehicle at this point. Fixing it will be expensive, so I may just drive around without panels so that people can see what happen

Brake fluid leaking from rear wheel as a result vehicle has no BRAKES.

The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to function properly, and the image was blurry while displayed. The contact received notification of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 121,000.