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KLUNK
KLUNK

2021 Ford Edge

The Verdict

72 Solid Pick

The 2021 Ford Edge has 107 owner complaints filed with NHTSA. The most reported issues are body (45 complaints) and transmission (30 complaints). With a Klunk Score of 72/100, it earns a "Solid Pick" rating. If you're shopping for a Ford Edge, consider the 2023 model year which has 79% fewer complaints.

Safe Bet

The 2023 has 79% fewer complaints

View the 2023 Ford Edge dashboard →

72

Klunk Score: Solid Pick

Fewer complaints than most vehicles. Generally dependable, but check the top problems below.

How is this calculated?

The Klunk Score ranks this vehicle year against all others in our database based on total owner complaints filed with NHTSA. 100 = fewest complaints (top tier), 0 = most complained-about. Scores above 60 are better than average; below 40 means more problems than most.

Recalls 4

Active safety recalls from NHTSA for this vehicle year.

25V160000 BACK OVER PREVENTION:SOFTWARE

Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles previously repaired incorrectly under recall number 22V-151. A software error may cause the rearview camera to display a blan...

Risk

A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number...

Reported Apr 10, 2026

21V377000 SEAT BELTS:FRONT:RETRACTOR

Ford Motor Company (Ford) is recalling certain 2021 Edge vehicles. The driver's seat belt retractor pretensioner assembly may not function correctly when activated during a crash. As such, these ...

Risk

A seatbelt assembly that does not function as intended can increase the risk of injury during a crash.

Remedy

Dealers will replace the driver's seat belt retractor pretensioner assembly, free of charge. Owner notification letters were mailed on June 15, 2021. Owners may contact Ford customer service at 1...

Reported Apr 10, 2026

26V124000 BACK OVER PREVENTION:SOFTWARE

Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent th...

Risk

A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy

The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 3, 2026. Additional ...

Reported Mar 3, 2026

22V151000 BACK OVER PREVENTION:DISPLAY FUNCTION

Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.

Risk

A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

The rearview camera software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact For...

Reported Nov 3, 2022

Get notified if a recall hits this car.

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Under the Hood

Each number is a complaint. Darker = bigger problem.

YearBodyBrakesElectricalEngineTransmission
2007112102383233156
200810079527166237
200916431424018
2010681673088343
201144630070625197
201227925945910132
2013587593871257131
201414066637240
20152471194521886
20162421494739958
20171281853787192
2018112274656944
2019124919199401
20207551754161
2021453131630
2022551181738
202342754
20242311125

By Category

Body
45
Transmission
30
Engine
16
Electrical
13
Brakes
3

By Severity

1
46
2
56
3
1
4
4

Worst Problems

Complaints

Transmission 1

The transmission failed causing the car to sputter and stop. My daughter was driving the car at the time and it died while she was waiting for a light to turn green at a major intersection. She had to wait for my husband to come assist her. We had it towed to McCree Ford in Dickinson, TX. They indicated it was the transmission and it would need to be replaced. No indication of any issues prior to this incident. The car was well maintained up until this incident and we were just short of 100,000 miles. Mostly highway miles.

11d ago
Body 2

The contact owns a 2021 Ford Edge. The contact received notification for NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to perform the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to a dealer, where the contact was informed that the USB port needed to perform the software update was defective. The dealer did not provide the alternative option included in the recall remedy, which authorized an over-the-air (OTA) software update free of charge. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The contact had not experienced a failure.

14d ago
Electrical 1

The “fix” for the rear camera has not resolved the issue. My rear camera worked for a short time after the fix was downloaded, but then stopped working. I don’t know what to do to fix it.

17d ago
Transmission 2

I bought a 2021 Ford Edge SEL in April 2024. I had problems with the car jurking at low speeds pretty much the whole time I had it. I just recently had to replace my transmission due to the whole thing failing. It just randomly went out while driving.

23d ago
Transmission 2

My 2021 Ford Edge is experiencing a severe transmission defect. When accelerating between 22 mph and 35 mph, the vehicle hesitates, stumbles, and shudders violently (transmission shudder). The transmission struggles to engage gears properly, causing unexpected jerking and a sudden loss of acceleration power. This behavior creates a dangerous driving hazard when merging into traffic or changing lanes. This issue is consistent with Ford's Technical Service Bulletin (TSB 21-2092) regarding the 8F35 8-speed automatic transmission.

1mo ago
Engine 2

When driving at lower speeds the car jerks/misses. A local Ford dealership confirmed it's the torque converter. Even purchased a warranty that is suppose to cover the issue and even they are being difficult about wanting to fix it!

1mo ago
Engine 1

There should be a recall on the sunvisors. Because it is a safety issue, because when the Sun is in your face and you can't see driving it can very well cause an accident or getting a ticket for not being able to see your speed that you're going, because you're so far up trying to get the Sun out of your face. You can't see any of the controls or your dashboard.. That is a safety hazard. My driver's side one is broken. I can't use it at all and I'm not paying $200 to get it fixed. That's insane on top of that.My passenger side is one is starting to break as well. Also, my car is very sluggish. When i'm driving, it is sluggish back and forth like it doesn't get good acceleration.There should be a recall for that.As well. I've also noticed when I'm stopped at a light, and I slowly let off the brake the car start to jump.

1mo ago
Engine 1

Torque converter needs a replacing

1mo ago
Engine 2

The contact owns a 2021 Ford Edge. The contact received notification of NHTSA Campaign Number: 24V635000 (Engine and Engine Cooling). The local dealer was contacted, and the contact was informed that the recall repair was performed remotely. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

1mo ago
Engine 1

Purge valve is sticking open when fueling making it to where it take 10 plus minutes to start car after fueling. Worried it will end up causing more issues and possibly cause problems with fuel tank

1mo ago
Body 1

Transmission has gone out after only having the vehicle for 2.5 years. It will cost $10,000 to repair and that is not feasible or right. The mileage is at 74,000 but the warranty expired at 60,000. Ford should be held accountable for building these vehicles with awful transmissions.

1mo ago
Transmission 1

The contact owns a 2021 Ford Edge. The contact stated that while driving on several occasions and making a turn, there was an abnormal clicking sound coming from underneath the vehicle. The contact added that her husband did donuts continuously and observed the sound. The vehicle was taken to an independent mechanic, where it was determined that the sound in the rear axle was coming from the left rear differential. The mechanic stated that the rear differential fluid had been leaking oil for a while and that the rear differential needed to be replaced. The vehicle was not repaired. The contact associated the failure with Manufacturer Recall: 21S02. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.

2mo ago
Body 1

I am have problem with my axle making a clicking sound the axle the is not safe to drive

2mo ago
Transmission 2

The contact owns a 2021 Ford Edge. The contact stated that the vehicle was shuddering, and the transmission was slipping while driving approximately 0-50 MPH. No warning lights were illuminated. The transmission fluid was flushed and refilled every 20,000 miles. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.

2mo ago
Transmission 2

My 2021 Ford Edge has experienced ongoing transmission issues for an extended period including delayed engagement into Reverse, flashing gear indicator lights before Reverse engagement, harsh/jumpy shifting during acceleration and deceleration, and intermittent shuddering. The vehicle previously required a torque converter replacement performed by a Ford dealership, however the symptoms continued after the repair. Today, while driving on the highway, the vehicle experienced repeated loss of power and hesitation while attempting to accelerate and maintain speed. During one highway merge, the vehicle failed to respond normally while accelerating and I was nearly struck by a semi-truck because I could not safely match traffic speed. Shortly afterward, while exiting the highway, the vehicle suddenly jolted violently and began making loud grinding noises accompanied by severe shuddering. The transmission/drivetrain appeared to fail completely, making the vehicle unsafe to continue operating. I stopped driving immediately and had the vehicle towed to the same Ford dealership that previously replaced the torque converter. I am submitting this complaint because the transmission failure created a serious safety hazard involving loss of propulsion at highway speeds, unsafe merging conditions, and risk of collision.

3mo ago
Transmission 1

Shudder when automatic transmission shifts. Long lag time when vehicle accelerates after throttle is engaged. Can feel and hear knock every time throttle is engaged and disengaged.

4mo ago
Transmission 1

Transmission has gone out with just over 100,000 and will cost $8,000+ to fix! Vehicle is binding/jerking when trying to drive. Online comments appear to indicate Ford is aware of an issue with this vehicle, seems it was not manufactured properly to begin with and consumers were taken advantage of and left in tough circumstances when it fails.

5mo ago
Transmission 1

Purchase this vehicle at 30,000 miles have problems with it since day one with the ABS rear brake dragging I've done had two ABS control modules replaced the ABS control pump the torque converter because the brakes are tearing the torque converter out of it from all the strain. It does it intermittently. All of the repairs have been done through Ford they had to replace the when the brake rotors the calipers brake pads because of how hot the brake system is getting. The brakes will start dragging which will heat up the brake system and they will start putting herself in a bind. Four don't know what's causing it they said they think it could be an electrical issue that's causing the ABS control module to go hay wire and I wasn't getting any codes at all. Except once and it's in Walt's communication that aBS control module a. This problem is going to get myself or my family or your family killed on the roads

6mo ago
Engine 2

My vehicle was recalled by the manufacturer for possibly defective intake valves. The manufacturer did a destructive test on the valves, This test consisted of running the car at 4500 rpm (approximately 120 mph) for a period of approximately 50 minutes. Since this test my car has undergone 3 transmission repairs. Any of these conditions could have resulted in being stranded on the road or possibly losing control of the vehicle, The test only makes the assumption that if the valves did not fail during the test they will continue to provide adequate and safe service. This is not necessarily true. The valves may fail on the highway causing loss of control, I believe that my vehicle was damaged by this test. My vehicle has a little over 30, 000 miles and had no damage before this test. The manufacturer should make this good on the intake valves by replacing them on the 90,000+ vehicles subject to this recall.

6mo ago
Transmission 1

Transmission total failure at 118000 miles vehicle had shutting and jerking problems for about 40000 miles.

7mo ago

107 total

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