2018 Ford Edge

Rear drivers side brake line ruptured, leaving the vehicle unsafe to drive. The ruptured happened at a bend in the hard brake line at the top of the gas tank.

On the dash board, it displayed a severe warning regarding "engine over temprature" that caused due to the engine coolant intrusion in to the cylinder 2 and caused it to misfire and the engine light to be displayed. After time and money consuming rigorous effort, each and individual parts of the engine checked based on the codes displayed. And, I realized that the engine itself was actually causing the such internal critical issue. Finally, I brought it to the Ford dealership and they told me that the engine has design defect that actually causes the coolant intrusion into the cylinder that shouldn't happen in the first place. And I was told the engine must be replaced. Detailed analysis of the issue discloses that Ford models between 2015-2018 have the same critical issues. However, Ford Motor Company never issues a recall safety issue for such potential engine issue that affected millions of Americans who have these models. I can't afford to pay $10k to replace a long block engine according to the dealer final solution to fix the internal engine problem. The car is disabled and parked out side for almost close to two years now. I am seeking justice. Help.me please!

Engine developed a bad skip, dealer service originally said it was a faulty spark plug or coil on cylinder 2so they replaced those for a cost of $414 on 6/4/26. This did not fix the problem. The second diagnosis identified the engine defect that was causing the skip. They recommended an engine replacement and contacted Ford to request assistance since it's a know manufacturing defect. This request was declined. Campbell Auto Repair replaced the engine on 8/19/2026 at a cost of $6,601.68. We feel that Ford should bear the cost of these repairs.

I am filing a formal complaint for a Safety issue regarding Brakes. When turning, the "Brake Fluid Low" light would flash on for 2 seconds. It did not stay on. Brake pedal seemed normal. When inspected, there was no fluid in the Master Cylinder. No leak was detected. Fluid was in the Brake Booster. They indicated both would need to be replaced. There are 28,000 miles on the 2018 Ford Edge. My Safety and passengers was put at risk because there was no fluid and brakes could fail at any time. The Low fluid light did not stay on. This problem was confirmed at an independent service center. I am taking the vehicle to the Ford Dealer Service Department on 8.26.26 Only when turning a corner did a light come on Low Brake Fluid for 2 seconds. It is not on otherwise. I have had the oil changed and vehicle inspected and used Ford Service at the dealer "The Works" package where supposedly the brakes fluid and breaks were inspected at appropriate intervals and this was last done on 3.11.26 and it was rated as "good" by the Dealership. Based on the fact the Master Cylinder should be good for around 90,000 miles it seems defective and a safety issue. We have 28,000 miles, garage kept, well maintained vehicle Ford has issued massive safety recalls for exactly this issue on 2015–2018 Ford Edge vehicles (specifically Recall 20V-332 / Ford Campaign 20S31) However our vehicle does not fall within the date range. Our vehicle was made of 3/2018. I have called Lasco Ford Dealership and Ford Customer Service. This is our only vehicle and now we cannot drive it.

Yes, cracked cylinder wall. Coolant into engine. Known problem -The 2018 Ford Edge with the 2.0L EcoBoost engine is known for a critical design defect where coolant leaks into the cylinders due to a cracked cylinder wall or head gasket failure. This typically requires a full short-block or long-block engine replacement,

The contact owns a 2018 Ford Edge. The contact stated that while attempting to start the vehicle, the “Service Engine” warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that there was coolant leaking into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 67,000.

The contact owns a 2018 Ford Edge. The contact stated that while driving 30-35 MPH with her children inside the vehicle and making a turn, while attempting to stop on a hill, the brakes suddenly became inoperable, but the contact was able to avoid a crash. The brake fluid was low prior to the failure. Additionally, fluid was added, but the failure persisted, and the contact’s husband added more brake fluid to the reservoir. No warning lights were illuminated. The vehicle was taken to a tire center, which determined that all four brake hoses had ruptured, and there was an associated recall, NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic); however, the VIN was not included. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided an address to send all concerns, but no assistance was provided. The failure mileage was approximately 110,000.

The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was parked on several occasions, the vehicle was idling roughly, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that two vacuum fittings needed to be replaced. The vehicle was repaired, but the failure reoccurred in less than a week. The vehicle was taken back to the independent mechanic, where it was diagnosed that there was coolant intrusion into cylinder one and the entire long block needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer but was not yet diagnosed; however, the contact was informed that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 23,500.

<67,000 miles Engine needs rebuilt. Available for inspection. Safety - possible cause of accident or at least having one. Has been confirmed by 2 local mechanics but has not been inspected by manufacturer. In October 2025, the check engine light came on, we took it to our mechanic; he replaced the coil pack and spark plugs ($342.89 see enclosed). It was good for a few months. Then approximately April 2026 the check engine light came back on and the overheating light came on. We filled the coolant and it was ok for a month or so. This July (2026) driving down the highway on my way home the car started jerking and jolting and the check engine light started flashing. It was nearly impossible to drive. I got it home by coasting and dealing with the shaking in short spurts and pulling over off the road when cars were coming. The mechanic has now informed us that the whole motor needs replaced.

In addition, this car has a coolant issue

- Seat back and seatbelts. Vehicle totaled. - Fractured right humerus and nose, Radial Nerve Palsy, unemployment - 4 vehicles involved (report attached) - no warnings - Broken driver's seat back (my weight 140lbs)

I have a 2018 Ford EDGE. VIN [XXX] I bought brand new from Tasca Ford, Seekonk MA 02771 (508) 336-7200 in late 2018. My vehicle has never been driven by anyone; I am the sole owner and take exceptionally diligent care of my vehicle. The year of the vehicle, though 8 years old now, only has 39,579 miles on it as of today as I have not driven far, and no one drove in 2020 Covid. I just paid out of pocket $4472.58 on Saturday for a repair to my vehicle that Ford Motor Company, new about. I should never have to have paid anything, as this is a major safety issue. It was never recalled, however, was only a bulletin sent to all dealerships only. They repaired only the cars that people brought in and complained out. I lost 2 hours of work when I first brought it in to be diagnosed. It took 2 weeks for my vehicle to be repaired. In the entire month of July, all I did was cry and worry about how I was going to pay this money. I called Ford Customer Service; they denied me because my vehicle was 8 years old, and not 7 years. Yet my mileage was way under the number they had put a cap on. There was not budging them. I have letters/ email that I mailed to the President of Ford in early July pleading for help on this, and a letter to one of the Ford family members who only deals with investments. No one had the decency to respond. It has been well for over a month. I called the executive phone number at least 15 times, leaving messages; the answering machine says they will reply in the next business day. Nothing. I have contacted the Massachusetts AG's office, for consumer complaints, as it was listed in Google, since I bought my vehicle in Massachusetts and had the repairs done there. I am distraught. I am [XXX], and this is egregious. I have all the paperwork showing what I paid for. I have the letters to the President of Ford. I can send you anything you need. Please help me! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Coolant intrusion in #2 cylinder a known problem that costs over 11,000$ to fix

The check engine light came on and the repair shop used a scope to verify that there is coolant leaking into the engine. The only repair offered is to replace the engine. We did not notice any warning signs prior to the check engine light illuminating.

ECO boost 2.0 engine. Took vehicle to a Ford dealer because check engine light came on. Was told that I had a coolant intrusion into the engine heads. Motor needs to be replaced. Found out this is not an isolated problem for this engine. Contacted Ford and was told there is nothing that they can do about it.

We bought a used car from Carvana and had a check engine light come on in the first month for P0304- cylinder 4 misfire. We got all 4 spark plugs and ignition coils replaced and drove 500 miles to North Carolina the next month and again the check engine light came on for P0304. We are being told there is a known safety issue on this model for coolant intruding into the engine that causes this recurrent code. Now we are currently stranded in another state without a working vehicle and are looking at potentially needing a full engine block replacement for upwards of $10,000. If this is a known issue by Ford and they are even in class action lawsuits about it, why is it not a safety recall???? The coolant is known to leak into the cylinders and engine, which can cause the engine to seize and the only solution is a full replacement. The manufacturer should be responsible for replacing these especially because they are aware that this is a common issue.

Not sure if this is due to the recall from 2025 that does not have a remedy yet but driving my car makes me extremely nervous because my brakes are becoming difficult to use. Just wondering what I can do and what options have.

Cylinder #2 misfire code repeatedly appearing even after changing spark plug and ignition coil. Took to the Ford dealer and it was determined it is an issue of coolant leakage in cylinder number 2. Ford dealer has diagnosed and performing engine replacement. Seems like this is a known problem that Ford refuses to issue an actual recall for and instead puts onto the customer.

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the heating system was enabled; however, the heater system failed to provide adequate heat as intended. The contact became aware that cool air was coming out of the vents. The contact stated that an unknown warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #3. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was filed. Additionally, the repair was not covered under a recall. The failure mileage was approximately 100,000.

Engine overheated, Few months prior I got a check engine light for engine misfire, I changed the spark plugs several times, then I changed the ignition coil; but still having the same issue. One day, the vehicle stalled on the highway because it suddenly overheated (the engine drank all the coolant) White smoke coming from exhaust and coolant drains every 2 days. Took it to the mechanic and was told its head gasket problem. Took it to Ford service center and was told I need to replace the engine. The cost is $9800. Ford is offering no financial assistance. TSB 19-2345 highlights the issue yet Ford refuses to help customers experiencing this problem. I’m unable to drive the vehicle because it fails the state inspection even with a temporary fix.