2016 Ford Edge

Coolant intrusion. 2.0 engine blows white exhaust.

Transmission jumps from 2nd to 4th without warning and causes the vehicle to jerk into oncoming traffic

Total engine failure at 81,000 miles due to coolant intrusion. This is due to a known defect by FORD as outlined in the Technical Service Bulletin #19-2346. Engine light and codes PO316 and PO304 promoted spark plug replacement, which did not clear the codes. 1 day later, the coolant intruded into the cylinder and the engine block failed. FORD stated they would extend warranty if this happens within 7 year/85,000 miles. Since my car is a 2016 with only 81,000 miles, was perfectly maintained, and was under mileage, I hoped FORD could cover a full block replacement (as stated in the TSB). The representative denied my request since the car is 9 years old, but assigned a case number and said she’d send the report to the ‘Safety’ department for the option to further investigate if they chose.

My 2016 Ford Edge equipped with the 2.0L EcoBoost engine experienced an internal engine coolant intrusion failure that resulted in significant engine damage and ultimately required replacement of the complete engine assembly. The coolant intrusion occurred internally within the engine, allowing coolant to enter the combustion chambers and causing the engine to malfunction. The failed engine assembly and related components are available for inspection upon request. The failure created a significant safety risk because the engine experienced a loss of power and reliability while the vehicle was being operated. Coolant intrusion resulted in engine misfires, rough running, reduced engine performance, and sudden loss of power or engine failure while driving. This presented a risk to me and other motorists, particularly if the failure occurred while traveling at highway speeds or in traffic. The problem was diagnosed and confirmed by a qualified automotive service facility, which determined that the engine had suffered from coolant intrusion and that the appropriate repair required replacement of the complete engine assembly. The vehicle was inspected by the servicing facility as part of the diagnostic and repair process. If requested, documentation of the diagnosis and engine replacement can be provided. Prior to the complete engine failure, the vehicle exhibited symptoms consistent with coolant intrusion, including engine misfires, rough engine operation, and loss of performance. Warning indicators and diagnostic trouble codes associated with the engine malfunction appeared prior to the failure. The symptoms progressively worsened until the vehicle could no longer be safely operated without replacing the engine assembly.

My 2016 Ford has EcoBoost coolant intrusion defect, The system failed to hold pressure, dropping significantly below operational thresholds. A subsequent borescope inspection confirmed that coolant is actively leaking past the block sealing surface and directly flooding the engine cylinders. The service facility has confirmed that because the structural engine block itself is defective, a simple head gasket replacement is mathematically unviable. The only permanent, safe solution is a complete engine long block replacement.. I contacted Ford and was told they are aware of this but cannot fix the issue or assist in fixing the problem.

See attached document for complaint.

2.0 Ecoboost coolant intrusion. Vehicle is now undrivable and was told the current engine cannot be repaired and a whole new engine is needed.

Engine started having a rough idle on start up and within a few days the check engine light came on. Took to Lonnie Cobb Ford in Henderson, TN. DTC P0300 and P0302 diagnosed. Coolant leaking on to piston head. Issue involved in lawsuit Miller vs. FordMotor Ecoboost lawsuit. Safety issue due to possible engine lock up or fire. Out of warranty. Quote for $6500 on an $8000 vehicle for an engine defect Ford has been aware of for years.

My 2016 Ford Edge with the 2.0L EcoBoost engine began having rough starts, misfiring, and an intermittent check-engine light. The warning light repeatedly turns on and off, but the problem continues. On 96000, the Ford dealership diagnosed internal coolant intrusion into the engine/cylinder area and advised that the vehicle requires major engine repair or replacement estimated at approximately $10,000. This defect can cause continued misfires, reduced engine performance, overheating, stalling, or sudden loss of power while driving. I am concerned that the engine could fail or lose power in traffic without adequate warning. This appears to be a premature internal engine failure rather than normal maintenance. Ford declined my request for financial or goodwill assistance even though coolant intrusion is a documented problem affecting similar Ford EcoBoost engines. I am requesting that NHTSA investigate this defect and determine whether a safety recall is necessary.

The contact owns a 2016 Ford Edge. The contact stated that the brake warning light illuminated while driving at an undisclosed speed. The contact was notified of NHTSA Campaign Number 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was on back order. The vehicle was taken to an independent mechanic, who replaced the brake pads and brake lines. The vehicle was then taken to a local dealer, where an unknown diagnosis and repair were performed. The brake pads and brake lines had been replaced three times, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.

"Ford Emissions Recall 24E10 addresses defective factory PCM software parameters. This software defect caused unbalanced air-fuel ratios to ruin both catalytic converters on my 2016 Ford Edge (Bank 2 at 128k miles and Bank 1 at 157,552 miles). The dealership, [XXX] of [XXX], completed the 24E10 software flash under Repair Order #XXX, but Ford Corporate's SSSC portal (Contact ID: [XXX]) officially denied the consequential hardware replacement. They claim that because the new software prevents future codes, they are not responsible for the massive hardware degradation caused by forcing my engine to run on their old defective software for 157,000 miles before a fix was available. This is an attempt by Ford to evade financial responsibility for physical components destroyed by a known factory engineering defect." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experience a failure.

Confirmed Coolant intrusion into the cylinder. Low coolant level, white exhaust smoke, runs rough, code P0303

The vehicle shake while idling, and a check engine light indicating code P0302 (Cylinder 2 Misfire). After looking under the hood the engine cooling system was severely low on coolant, and a loud sloshing liquid noise could be heard behind the dashboard. The vehicle was brought to an authorized Ford dealership, where technicians confirmed internal EcoBoost coolant intrusion into Cylinder 2 as documented in Ford Technical Service Bulletin TSB 22-2229. This structural design flaw creates an immediate safety hazard, as the engine is at risk of catastrophic failure and stalling while operating at highway speeds.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle experienced the failure stated in the recall and the brake lines were replaced and the vehicle was repaired. The failure mileage was approximately 65,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed with bearing failure. The contact was informed that the bearing needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed to the dealer, where it was diagnosed with a failed torque converter and transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was in the process of being repaired. The contact stated that the failure was a known failure with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.

The contact owns a 2016 Ford Edge. The contact received notification for NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to complete the recall repair was unavailable. A local dealer was contacted and confirmed that the part was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time to perform the recall repair. The manufacturer was made aware of the failure. The contact stated that while stopped at a stop sign and depressing the brake pedal, the brake pedal extended to the floorboard and the vehicle failed to stop as intended. The failure mileage was 100,000.

The contact owns a 2016 Ford Edge. The contact received notification for NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to complete the recall repair was unavailable. The contact stated that while the brake pedal was depressed, the pedal felt spongy and extended to the floorboard, and brake fluid leaked onto the ground. The local dealer was contacted and confirmed that the part was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to an independent mechanic, who diagnosed that the passenger-side rear brake line had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 120,000.

A month or so ago my car had a rough idle and the mechanic couldn't figure out why. Then last week my car lost power on the interstate, during rush hour. I'm lucky I didn't cause an accident as the loss of power was so sudden and all the traffic around me. Somehow I was able to safely pull over on the shoulder. I had my car towed and the mechanic found that the flex plate had failed and is cracked. As a result the car will no longer start. The recall letter that my mechanic found stated that a rough idle was one of the symptoms of a failing flex plate. My vehicle is 10 years and 3 months old but only has 93000 miles. The dealership said they won't cover it because it is out of date and their customer service line was no help. There were no warning lights or codes that appeared on the display screen. My mechanic found the issue by taking somethings apart.

Coolant intrusion issue has occurred. Coolant reservoir drains rapidly and there is a strong coolant smell every time the car is driven. This is a common issue in the Ford 2.0l ecoboost that Ford has not officially adressed.